Troubleshooting

Ingest returns 401

Key typo or old key after rotate
Extra whitespace in firmware URL
Posting to the wrong host (workers.dev vs thermaltrace.dev) — prefer the apex

Device online but Home is empty

Devices → confirm the device has received at least one POST (sensors auto-import; rename labels afterward if needed)
Hard-refresh Home while signed into the same household
Check Ops / system status if you admin the project

Lost ingest key

Copy from the 30-minute callout right after device creation
Reveal ingest key on the device card (requires operator INGEST_KEY_ENCRYPTION_SECRET)
Rotate key to issue a new one (update firmware with the new URL)

Alerts not arriving

Dashboard → Alerts: enabled? freeze threshold set? channel toggled?
Quiet hours / vacation / snooze
Email: confirm address; SMS needs Pro + Twilio secrets
Webhook: HTTPS URL reachable; verify HMAC if secret set

CSV export 403

Member/Pro (or admin) required. Free accounts see an upgrade nudge instead.

GitHub Pages 404 on `/thermaltrace/`

Site is published at the project base path:

https://doodersrage.github.io/thermaltrace/

Not at https://doodersrage.github.io/ (user site).

Manual cron returns 401

POST /api/cron/collect-history requires Authorization: Bearer $CRON_SECRET. The path is rate-limited per IP. Do not commit the secret.

Still stuck